Privacy Policy

What you give us

Asking for a fix price means sharing your name, cell number, email, phone or device model, what's broken and the drop-off time you pick.

Our web host also logs standard technical details (IP address, browser) for security and uptime. Your price request also records how you found SnapFix (an ad, a search, a link) so we can tell which ads work.

Why we use it

To price your fix, reach you by text, email or both (your pick), confirm and remind you about drop-off, and reply to you.

SnapFix never sells personal information.

Texting

Texts go out only after you tick the consent box. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. SnapFix does not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Full details are in our Terms & Conditions.

Companies that help us

Hosting, texting and email providers handle your details only so they can deliver those services for SnapFix.

Storage time

Price requests and messages are kept for a maximum of one year, longer only when a warranty or the law requires it.

Your control

Text STOP anytime to end messages. To review, fix or erase your details, reach the SnapFix location you contacted (see Reach us).

Google ads on SnapFix

SnapFix runs Google ads. The Google tag on this site places cookies that let Google Ads report whether someone who clicked a SnapFix ad later called, opened directions or sent a price request. Your name, number and email are not passed to Google.

Manage ad personalization at adssettings.google.com, or switch cookies off in your browser settings.