Tips & Guides

Straight answers from the SnapFix bench: what to check, what to try first and what your options are before you come in.

• iPhone Battery Health: When Is It Time for a New Battery?How to read Battery Health on your iPhone, what the 80% number means, the signs a battery is worn out and when a swollen battery needs attention right away.
• Phone Fell in Water? What to Do (and Skip) in the First HourQuick steps for a wet iPhone or Samsung: what to do right away, why rice is a bad idea, when not to charge and when to bring it in for a corrosion check.
• Phone Not Charging? 5 Checks Before You Pay for a RepairA phone that will not charge is often a cable, adapter or a port full of lint. Five checks you can do at home, and the signs it really is the charging port or the battery.